Where are the counselling centres and shelters for women experiencing violence in Berlin?
Berlin has many women's counselling centres, shelters (Frauenhaus) and refuge flats. The easiest way to find a place is the BIG Hotline 030 611 03 00. Frauenkrisentelefon 030 615 42 43 offers multilingual advice. In an emergency, always 110.
In immediate danger: 110. Hilfetelefon: 116 016 (24/7, free, available in Turkish). BIG Hotline: 030 611 03 00 (24/7, finds places in shelters).
Some places in Berlin (from the list of the Lichtenberg district equality officer):
Frauenkrisentelefon (women's crisis line): 030 615 42 43, multilingual advice possible.
Women's shelters (Frauenhäuser), admission 24 hours: e.g. Interkulturelle Initiative 030 80108050, Frauenhaus Cocon 030 91611836, Hestia Frauenhaus 030 5593531. The list also includes other shelters and refuge flats (Zufluchtswohnungen).
Counselling centres: e.g. Frauenberatung Bora 030 9274707, Frauenberatung Tara 030 78718340, Frauenraum 030 4484528, Frauentreffpunkt 030 6222260. For sexual violence, LARA: 030 2168888.
If you want injuries documented for court: Charité Gewaltschutzambulanz, 030 450570270. For stalking, Stop Stalking: 030 221922000. In a crisis, Berliner Krisendienst (East region): 030 3906370, 24 hours.
See the source page for the full and current list. You can call ahead to ask which places offer services in Turkish; the BIG Hotline can also arrange an interpreter if needed.
Where you can get help
- Bezirksamt Lichtenberg: Hilfe bei Gewalt
Directory of Berlin counselling centres, women’s shelters and specialist services.
- BIG Hotline Berlin 030 611 03 00
Advice on domestic violence in Berlin and referrals to women’s shelters.
- Hilfetelefon Gewalt gegen Frauen 116 016
Free, confidential 24/7 helpline for women experiencing violence. In many languages, including Turkish.
- Senatsverwaltung für Frauen: Migrantinnen und häusliche Gewalt
Counselling and protection for migrant women affected by domestic violence, incl. residence law.
This information is based on community experience and is not legal advice. Rules can change; check important things with the responsible office.