I'm in danger right now or experiencing violence. Which number should I call?
If you're in immediate danger, call 110 (police). To talk and get help, call the free 24/7 Hilfetelefon 116 016, also in Turkish. In Berlin, the BIG Hotline 030 611 03 00 offers 24/7 advice and finds places in women's shelters (Frauenhaus).
If you're in immediate danger: call 110. This is the police emergency number and it's free.
Hilfetelefon "Gewalt gegen Frauen" (violence against women helpline): 116 016. Open around the clock, every day of the year. It's free and you don't have to give your name. Advice is available in 18 languages, including Turkish. You can also get online advice through the website.
BIG Hotline Berlin: 030 611 03 00. For women experiencing domestic violence in Berlin, open around the clock, including weekends and holidays. They listen, assess your situation with you, and find places in women's shelters (Frauenhaus) and other help. Interpreting into other languages can be arranged if needed. You can talk without giving your name if you want.
Relatives, friends or professionals working with you can also call these lines.
What you're going through is not your fault. Asking for help is the right step.
Where you can get help
- Hilfetelefon Gewalt gegen Frauen 116 016
Free, confidential 24/7 helpline for women experiencing violence. In many languages, including Turkish.
- BIG Hotline Berlin 030 611 03 00
Advice on domestic violence in Berlin and referrals to women’s shelters.
- Bezirksamt Lichtenberg: Hilfe bei Gewalt
Directory of Berlin counselling centres, women’s shelters and specialist services.
This information is based on community experience and is not legal advice. Rules can change; check important things with the responsible office.